Last updated: 4/15/2026

Collecting personal information

When you visit the site, AccessMaids may collect certain information about your device, your interaction with the site, and information necessary to process a booking, estimate, contact request, or SMS communication. Personal information may include your name, billing address, service address, email address, phone number, booking details, service preferences, payment-related details, and any other information you choose to submit.

AccessMaids may also collect certain information automatically, including browser type, IP address, time zone, device identifiers, referring pages, pages viewed, and information about how you interact with the site. This information may be collected through cookies, log files, pixels, tags, and similar technologies.

Device information

Examples of device information that may be collected automatically include your web browser version, IP address, time zone, cookie information, which pages or products you view, search terms, and how you interact with the site.

Device information is used to help load the site accurately, analyze site usage, improve performance, detect fraud or abuse, and understand how visitors use the booking and estimate experience.

Booking, estimate, and contact information

When you request an estimate, create an account, place a booking, fill out a contact form, join a waiting list, complete a survey, or otherwise submit information to AccessMaids, the company may collect the information needed to provide the requested service or response.

This information may include your contact details, home or business address, selected services, square footage, room counts, extras, appointment preferences, notes about the property, pricing selections, and payment or card information needed to secure and process a reservation.

Minors

The site and services are not intended for individuals under the age of 18. AccessMaids does not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided personal information, please contact AccessMaids so the information can be reviewed and removed where appropriate.

How AccessMaids uses personal information

AccessMaids uses personal information to provide cleaning services and related support, process estimates and reservations, communicate with customers, send confirmations and reminders, maintain accounts, collect payment, personalize the customer experience, improve the site and services, and help detect or prevent fraud, abuse, or security incidents.

Personal information may also be used to comply with legal obligations, enforce terms and policies, maintain internal records, analyze site performance, and support advertising or remarketing efforts that help customers find relevant AccessMaids services.

Sharing personal information

AccessMaids may share personal information with service providers and vendors that help operate the business, such as scheduling systems, payment processors, website hosts, analytics providers, communication platforms, advertising partners, and software vendors used to deliver services and customer support.

Personal information may also be shared when necessary to comply with applicable law, respond to subpoenas or lawful requests, protect rights or property, investigate suspected fraud, or enforce company policies and service agreements.

Behavioural advertising and analytics

AccessMaids may use personal information to provide targeted advertisements, remarketing, and promotional messages that may be relevant to your interests. This can include sharing limited website usage data with advertising and analytics partners such as Google and similar platforms.

You can generally opt out of targeted advertising through settings made available by participating platforms, your browser, or industry opt-out tools. Blocking or rejecting cookies may affect certain features of the site.

Lawful basis and retention

Where required by applicable law, AccessMaids processes personal information in order to perform a contract, provide requested services, comply with legal obligations, pursue legitimate business interests, or based on consent where consent is required.

AccessMaids retains personal information for as long as necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal or regulatory obligations.

Your privacy rights

Depending on where you live, you may have rights to request access to personal information, request correction, request deletion, or ask questions about how personal information is processed. You may also have rights to object to certain uses or request restrictions where required by law.

To exercise a privacy-related request, contact AccessMaids using the contact details published on the site. AccessMaids may need to verify your identity before responding to certain requests.

Cookies and similar technologies

AccessMaids uses cookies and similar technologies to remember preferences, support site functionality, measure traffic, improve the estimate and booking experience, and support analytics and advertising.

Most browsers allow you to remove or reject cookies. Please note that doing so may impact how the site functions or prevent certain features from working as intended.

Do not track

Because there is not a consistent industry understanding of how to respond to Do Not Track signals, AccessMaids does not alter its data collection and usage practices when such a signal is detected from your browser.

If legal requirements change or a new accepted standard is established, this section may be updated accordingly.

Mobile messaging privacy and SMS service

ACCESSMAIDS INC sends text message updates and responses to consumer customers about pricing and products offered at www.accessmaids.com.

When you opt-in to the service, we may send you a message to confirm your signup. Message and data rates may apply. Message frequency varies. Text "HELP" for help. Text "STOP" to cancel.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We respect your privacy. We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We will not share mobile information with third parties for marketing. Text messaging originator opt-in data and consent are exempt from this.

We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property. This policy applies to your use of the Text Message Service and does not modify our general Privacy Policy, which may govern our relationship with you in other contexts.

Opt-out and help instructions

You can cancel this service at any time. Just text "STOP" to the number that contacted you. After you send the message "STOP" to us, we will reply to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time, and we will start sending you messages again.

If at any time you forget what keywords are supported, just text "HELP" to the number that contacted you. After you send the message "HELP" to us, we will respond with instructions on how to use our service and how to unsubscribe.

Participating carriers

Participating carriers include AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Carriers are not liable for delayed or undelivered messages. If you have any questions regarding privacy, please read this Privacy Policy.

Changes and complaints

AccessMaids may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. A revised version will be posted on this page with an updated effective date.

If you have questions, concerns, or complaints about this Privacy Policy or how your information is handled, please contact ACCESSMAIDS INC through the contact details provided on the site.